Privacy Policy for Montell Heating & Air
Effective Date: 03/31/2025
At Montell Heating & Air, located in Alpharetta, GA, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
1. Information We Collect We collect personal information that you provide to us, such as your name, phone number, email address, billing information, and service requests when you fill out a contact form, schedule an appointment, or sign up for our newsletter. Additionally, we may collect non-personal information such as your IP address and browser type through cookies and similar technologies for website analytics and improvement.
2. How We Use Your Information We use the information we collect to:
Provide you with heating, cooling, and air quality services.
Respond to your inquiries and schedule appointments.
Process payments and transactions.
Send you marketing materials, promotions, and newsletters (with your consent).
Improve the quality and functionality of our website and services.
Comply with legal obligations and protect our legal rights.
3. Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to third parties, except:
To trusted service providers who assist us in operating our business, such as payment processors and IT service providers, subject to confidentiality agreements.
If required by law or to protect our rights, we may disclose information to comply with legal obligations or enforce agreements.
4. Data Security We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Cookies Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us improve our website’s functionality and analyze web traffic. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.
6. Your Rights You have the right to:
Access, update, or correct the personal information we hold about you.
Opt-out of receiving marketing communications from us.
Request the deletion of your personal information (subject to certain limitations).
To exercise any of these rights or if you have questions about our privacy practices, please contact us at [Insert Contact Information].
7. Third-Party Links Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of these websites.
8. Children's Privacy We do not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information immediately.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
Contact Us If you have any questions or concerns about our Privacy Policy, please contact us at:
Montell Heating & Air
5735 North Commerce Court
Alpharetta, Georgia 30004
By using our services or visiting our website, you agree to the terms of this Privacy Policy.
